Posted on 12 June 2010 by BPO
Product Description
This IDC study assesses China’s business process outsourcing (BPO) services market in 2004 and offers IDC’s forecast from 2005 to 2009. In addition, this document analyzes the market opportunities and the competitive landscape in the China BPO market. This report makes predictions about the future of BPO services market and outlines ways in which vendors and service firms can capitalize on opportunities in the market. “BPO is the most attractive sector within the C… More >>
China Business Process Outsourcing Services 2005-2009 Forecast and Analysis
Posted on 26 March 2010 by BPO
Posted on 10 February 2010 by BPO
Posted on 07 February 2010 by BPO
Posted on 03 February 2010 by BPO
Product Description
This IDC study presents the forecast for spending on the business process outsourcing (BPO) services during the 2005–2009 period and highlights the areas of focus within this space for 2005. This study also presents suggestions to service providers on developing an effective strategy to position their services in this growing marketplace. “Transformation of the function is becoming a valued BPO positioning strategy for a growing number of IT and BPO service provi… More >>
Australia Business Process Outsourcing 2005-2009 Forecast
Posted on 28 January 2010 by BPO
Product Description
This IDC study presents the annual update to the five-year forecast for the worldwide market for outsourced technical support and help desk services. The purpose of this document is to identify and quantify the effects of recent trends and events influencing the support services opportunity through 2004 and their impact on the five-year forecast. Particular attention is paid to the near-term years (i.e., 2005 and 2006). The document answers the following questions:… More >>
Worldwide Technical Support and Help Desk Business Process Outsourcing 2005-2009 Forecast and Analysis
