The edited highlights of Mark Kobayashi-Hillary talking about the launch of his new book Talking Outsourcing on October 1 at London South Bank University in central London. Mark opens by discussing the recession, as money is thrown over the audience. He plays football with the audience when discussing the FIFA World Cup 2010 in South Africa. He changes shirt four times during the presentation, and he ends up serving McDonalds food to the audience when talking about self-service outsourcing from the cloud. The globalisation and migration expert, Philippe Legrain, and BPO Strategy Director of French hi-tech service firm Steria, Hilary Robertson, joined Mark at this presentation. The event was organised by the National Outsourcing Association in the UK. For more information on the book, take a look at: talkingoutsourcing(dot)com

Talking Outsourcing is the new book by Mark Kobayashi-Hillary. The book launch took place at London South Bank University on October 1 2009 featuring Hilary Robertson, BPO Strategy Director of Steria, the author Philippe Legrain, and Mark Kobayashi-Hillary. The evening was introduced and hosted by Angelica Mari from Computing magazine. The National Outsourcing Association arranged the event in partnership with Steria. For more information on the book, go to talkingoutsourcing dot com.

Wow, an interview with the National Foreclosure Sales Training Institute CEO, Dan Waterman, on the REO business. Fast, down to earth stuff on how to do the REO business and why BPO are important. Interviewed by JC Melvin at RealEstateLive.TV